Terms of service

Welcome to Nutramaa. Nutramaa LLC (“Nutramaa,” “we,” “us,” or “our”) provides the information, content, and services (collectively, the “Services”) available via our website www.nutramaa.com (the “Site”) to you (“you,” “your”) subject to the following Terms of Service (“Terms”).

Please read these Terms carefully before using our Site, as they set forth the legally binding terms and conditions for your use of the Site and all related content, features, Services, and purchases, regardless of how you access the Site (desktop, mobile, tablet, or other). By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site or Services.

Nutramaa reserves the right to update or change these Terms at any time. Any changes will be effective when posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted means you accept the updated Terms.

1. Privacy

Your use of the Site and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it carefully, as it forms part of these Terms.

2. Eligibility & Your Use of the Site

By using this Site, you represent and warrant that:

  • You are at least 18 years old, or the age of majority in your jurisdiction;
  • You have the legal capacity to enter into these Terms;
  • You will use the Site only for lawful purposes;
  • You will not use the Site in any way that violates applicable law, infringes the rights of others, or interferes with the Site’s normal operation.

Nutramaa grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use only. Except as expressly permitted in these Terms, you may not:

  • Copy, distribute, modify, or create derivative works of any part of the Site or its content;
  • Use data mining, scraping, robots, or similar tools to gather data from the Site;
  • Resell or make any commercial use of the Site, its content, or product listings;
  • Probe, scan, or test the vulnerability of the Site or any related system or network;
  • Interfere or attempt to interfere with the proper functioning of the Site or any transaction;
  • Take any action that places an unreasonable or disproportionately large load on our infrastructure or supporting networks.

You agree not to impersonate any person or entity, misrepresent your affiliation, or use the Site to harass, stalk, or harm any individual. You may create a hyperlink to the Site provided you do not present Nutramaa, its products, or services in a false, misleading, derogatory, or offensive manner. You may not use any Nutramaa logo or proprietary graphic as part of a link without our prior written permission.

3. Electronic Communications

By visiting the Site, creating an account, or contacting us, you consent to receive electronic communications from us (such as emails, notices posted on the Site, or messages within your account). You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

4. Your Account

To access certain features (such as tracking orders or saving addresses), you may choose to create a Nutramaa account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials;
  • Restricting access to your device(s);
  • All activities that occur under your account.

You agree to notify us promptly at nutramaallc@gmail.com of any unauthorized use of your account or any other breach of security. Nutramaa is not liable for any loss or damage arising from your failure to protect your account credentials.

We reserve the right, in our sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel orders if we believe that these Terms have been violated or that it is in the best interest of Nutramaa or our customers to do so.

5. Product Orders & Personal Use

All products and Services available on the Site are intended for personal use only. You may not purchase products for resale or commercial distribution without our prior written consent.

Nutramaa reserves the right to:

  • Limit or refuse any order at our discretion;
  • Limit quantities purchased per person, per household, or per order;
  • Cancel or reduce quantities of orders that appear to be placed by dealers, resellers, or distributors.

If we make a change to or cancel an order, we may attempt to notify you using the email address or phone number provided at the time the order was made.

6. Product Information & Skincare Disclaimer

All information and content on the Site (including product descriptions, ingredients, usage instructions, and educational content) is provided for general informational and cosmetic purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

  • Nutramaa products are intended for topical skincare use only.
  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Individual results may vary.
  • Patch testing is recommended before full use.

Always read and follow the instructions, warnings, and ingredient lists provided with each product. If you have sensitive skin, known allergies, or underlying skin conditions, or if you are pregnant or breastfeeding, consult your healthcare provider before using any new skincare product.

While we strive for accuracy, we do not warrant that product descriptions, colors, pricing, or other content on the Site are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel or refuse any orders placed based on inaccurate information.

7. Pricing, Payments & Billing

All prices on the Site are shown in U.S. dollars (USD), unless otherwise indicated, and are subject to change without notice.

We accept various payment methods, including but not limited to:

  • Major credit and debit cards
  • Shopify-supported payment methods (e.g., Shop Pay)
  • Third-party payment providers (e.g., PayPal, Klarna/Afterpay when enabled)

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You authorize us and our payment processors to charge your chosen payment method for all orders placed by you.

8. Shipping, Delivery, Returns & Refunds

By placing an order with Nutramaa, you acknowledge and agree to our Shipping Policy and our Refund & Exchange Policy.

Delivery timelines are estimates only and may be affected by carrier delays, customs, or factors beyond our control. Nutramaa is not responsible for delays beyond our reasonable control.

9. Intellectual Property

The Site and all content on it—including, but not limited to, text, images, graphics, logos, icons, product packaging designs, audio clips, video clips, digital downloads, data compilations, and software (collectively, “Content”)—are owned by Nutramaa LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may:

  • Access and view the Site and Content for personal, non-commercial use only;
  • Print or download a single copy of pages from the Site for personal reference.

You may not:

  • Copy, reproduce, modify, publish, distribute, or create derivative works from the Content;
  • Use any Nutramaa trademarks, trade dress, or logos without our prior written permission;
  • Use the Site or Content for any commercial purpose without written authorization.

10. User Reviews & User-Generated Content

The Site may allow you to submit reviews, comments, photos, or other content (“User Content”). You are solely responsible for any User Content you provide.

By submitting User Content, you represent and warrant that:

  • You are the owner of the User Content or have the necessary rights to share it;
  • Your User Content is accurate, not misleading, and does not violate any third-party rights, including privacy or intellectual property rights;
  • Your User Content does not contain harmful, defamatory, obscene, harassing, hateful, or otherwise objectionable material;
  • Your User Content does not contain spam, advertisements, or malicious software.

By submitting User Content, you grant Nutramaa a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, publish, translate, create derivative works from, distribute, display, and otherwise exploit such User Content in any media, for any lawful purpose, including marketing and promotional purposes, without compensation to you.

Nutramaa is not obligated to monitor, edit, or remove User Content but reserves the right to do so at its sole discretion.

11. Prohibited Conduct

You agree not to use the Site or Services to:

  • Violate any applicable law or regulation;
  • Infringe upon the rights of others;
  • Submit false or misleading information or reviews;
  • Upload viruses or harmful code that could affect the Site’s operation or other users’ devices;
  • Engage in fraud, abuse, or disruptive conduct;
  • Resell products without authorization.

12. Third-Party Links & Services

The Site may contain links to third-party websites or services that are not owned or controlled by Nutramaa (such as social media platforms, payment providers, or informational sites).

Nutramaa is not responsible for the content, privacy policies, or practices of any third-party sites or services. Accessing third-party sites is at your own risk, and you should review their terms and policies separately.

13. Disclaimer of Warranties

THE SITE, SERVICES, AND ALL CONTENT AND PRODUCTS PROVIDED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, NUTRAMAA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY;
  • FITNESS FOR A PARTICULAR PURPOSE;
  • NON-INFRINGEMENT;
  • ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT;
  • THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE;
  • THAT DEFECTS WILL BE CORRECTED;
  • THAT THE SITE OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NUTRAMAA AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH:

  • YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES;
  • ANY CONTENT OR PRODUCTS OBTAINED THROUGH THE SITE;
  • ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR INFORMATION;
  • ANY ERRORS OR OMISSIONS IN WEBSITE CONTENT.

IN NO EVENT SHALL NUTRAMAA’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SITE, SERVICES, OR PRODUCTS EXCEED THE AMOUNT YOU PAID TO NUTRAMAA FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

15. Indemnification

You agree to indemnify, defend, and hold harmless Nutramaa and its owners, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Site or Services;
  • Your breach of these Terms;
  • Your violation of any law or the rights of a third party;
  • Your User Content.

16. Dispute Resolution & Arbitration

Please read this section carefully. It affects your legal rights.

Any dispute or claim arising out of or relating to these Terms, the Site, or any products or services purchased from Nutramaa (a “Dispute”) will be resolved through binding individual arbitration, rather than in court, except as otherwise provided below.

You and Nutramaa agree to waive any right to a jury trial and to participate in a class action.

Agreement to Arbitrate

You and Nutramaa agree that any Dispute (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory) will be resolved by binding arbitration administered by a recognized arbitration provider, rather than in a court of general jurisdiction, except that:

  • You may assert qualifying claims in small claims court; and
  • Nutramaa may seek injunctive or other equitable relief in court to protect its intellectual property rights.

The arbitration will be conducted on an individual basis, and not as part of a class, consolidated, or representative action.

Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND NUTRAMAA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

Opt-Out of Arbitration

You may opt out of this arbitration agreement by sending a written notice to: Nutramaa LLC, Attn: Legal, Piscataway, NJ 08854, United States, and by email to nutramaallc@gmail.com within 30 days of your first use of the Site or Services. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of arbitration. If you opt out, this arbitration section will not apply, but the rest of these Terms will remain in effect.

17. Governing Law

These Terms and any Dispute arising from or related to them or your use of the Site or Services shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict-of-law principles.

Subject to the arbitration agreement above, you agree that any legal action that is not subject to arbitration will be brought exclusively in the state or federal courts located in New Jersey, and you consent to their jurisdiction and venue.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund & Exchange Policy, constitute the entire agreement between you and Nutramaa regarding your use of the Site and Services and supersede any prior agreements or understandings.

20. Contact Information

If you have any questions about these Terms, please contact us at:

Email: nutramaallc@gmail.com
Address: Nutramaa LLC
Piscataway, NJ 08854
United States